Organizational Behavior and Communication Essay - 1273 Words

Organizational Behavior and Communication COM 530 Organizational Behavior and Communication in the Walt Disney Company This paper focuses on the organizational behavior and communication within the Walt Disney Company. This piece contains a discussion on The Disney Company’s philosophy, mission statement, vision statement and values and its affect on organizational behavior and communication. The Disney Company is an international organization in which communication role plays an important part in the organizations’ perception and organizational culture. The Company supports its values through its actions and communications among and within cast members (employees) as well as the general public.†¦show more content†¦Instead of listening, assimilating and communicating with the French people and their culture, The Disney Company dictated how the park would be set-up, prices to charge and create another â€Å"America† in France. According to France, everything had to be â€Å"the Disney way† and the French and their culture were pushed aside adding to a hostile environment (Spencer, 1995). The Company should have formed a group with French and American members to work out conflicts because the opinions of the members create discussions establishing an improved detailed method rather than a singular perspective (Jehn and Mannix, 2001). To improve communication with and among groups, The Company should follow the methods of recently acquired Pixar Company. The people at Pixar have the freedom to communicate with anyone in a â€Å"safe† environment to offer ideas and criticism with explanations from anyone at any level in the organization. The leadership at Pixar explains that creativity is behind the company’s success and having an open communication format is the basis of the company culture (Catmull, 2008). Disney’s espoused values align with its enacted values. The Disney Company focuses on the customer and their experiences and even created a new term called â€Å"guestology† (Innovation value). The term applies to the importance Disney puts on understanding their customers. Disney measures the amount of time a customer has to wait, the number of acceptable drops onShow MoreRelatedOrganizational Behavior Communication Paper1190 Words   |  5 PagesSouthwest Airlines Organizational Behavior amp; Communication Paper Erica Sepulveda Communications for Accountants/Com 530 January 30, 2012 Southwest Airlines Organizational Behavior amp; Communication Paper Airlines, such as Southwest Airlines, strive to provide the best customer service that they can offer to keep their customers happy. A prospective Southwest passenger may probably make their reservation by calling the customer service number, logging onRead MoreOrganizational Behavior and Communication Paper979 Words   |  4 PagesOrganizational Behavior and Communication Paper Evelyn Smith COM 530 October 8, 2010 Organizational Behavior and Communication Paper This paper discusses the culture of the American Red Cross, noting whether the organization’s values align with espoused or enacted values. Also covered will be to what extent is communication in the American Red Cross determined by its organizations culture. Communication plays a fundamental role in perception and organizationalRead MoreOrganizational Group Behavior and Communication1445 Words   |  6 PagesOrganizational Group Behavior and Communication Chris Bevins COM 425 Communication in Organizations Willetra  Brittian 18 Jul 2010 Organizational Group Behavior and Communication People are an organization’s most important and valuable resource. How they interact and communicate can be one of the most important aspects of an organization’s success. The knowledge, skills, and abilities people of today possess offer limitless opportunities to maximize work center effectiveness. People not only comeRead MoreOrganizational Behavior and Communication Paper Communications 530747 Words   |  3 PagesOrganizational Behavior and Communication Paper Nordstrom Inc., started as a small shoe store in Seattle, Washington in 1901. Since that time it has become one of the leading and successful shoe and apparel retailers in operation today. After reviewing different information regarding Nordstrom Inc. espoused values and enacted values, it is apparent that they are in alignment. Espoused values are the core values of the company. The history and organizational beliefs, developed into policy for theRead MoreCommunication Barriers as an Organizational Behavior Issue3200 Words   |  13 Pagesï » ¿Abstract This paper discusses communication barriers as an organizational behavior issue at Jackson Memorial Hospital in Miami. The hospital is one of the largest in the United States, with multiple sites, multiple buildings, and a diverse staff. This makes communication a challenge not only for providing quality care, but also for fostering innovation and leadership throughout the organization. Recommendations are provided to improve communication with the objective of improving overall performanceRead MoreMotivation, Stress, and Communication: Leadership and Organizational Behavior1374 Words   |  6 PagesMotivation, Stress, and Communication BUS 520 Leadership and Organizational Behavior August 21, 2012 â€Æ' Create a brief job description for a position within the company you research that you would like to fill. Emory is among the top 20 universities in the country and is internationally recognized for its academics, groundbreaking research and technological advances with staff, faculty and students representing all regions of the United States and more than 100 foreign nations. As an Emory employeeRead MoreHow Strategic Ambiguity Is Used To Create Favorable Impressions1123 Words   |  5 PagesHow strategic ambiguity is used to create favorable impressions organizational policies First, the present uncertainty definition is a straight outcome of relative perception of meaning. Being a strategy in Organizational Communication outlook, ambiguity remains essential to some consistent observation. Perception, Language as well as knowledge are wholly symbiotic. The reality experience if it is due to language, perception, memory, or something else, is a product of skipping outside the providedRead MoreEssay on MBA detail course outline1314 Words   |  6 Pages5 years (Quarters, 3, 4, 7, 8 14) General Management 1st Quarter Effective : Spring Quarter 2011 Human Resource Management Finance Accounting Banking Finance †¢ Organizational Communication †¢ Organizational Communication †¢ Organizational Communication †¢ Organizational Communication †¢ Principles of Management †¢ Principles of Management †¢ Principles of Management †¢ Principles of Management †¢ Research Methods †¢ Research Methods †¢ Research Methods Read MoreAmerican Airlines And Its Company Culture And Organizational Performance Essay1499 Words   |  6 PagesAmerican Airlines and its company culture and organizational performance. In February of 2013, American Airlines and US Airways announced the merging of the two companies into â€Å"The New American Airlines† (American Airlines, 2013). However, while mergers can create immense value for organizations, employees, and customers, they also pose specific challenges, particularly for the maintenance and strength of the organizational culture (Organizational Behavior, 2014). II. Analysis SWOT: STRENGTHSRead More Organizational Behavior Terms and Concepts Essays1184 Words   |  5 PagesOrganizational Behavior Terms and Concepts Summary Organizational behavior is a key concept which managers need to fully understand to have a successful department and organization. Along with the having a good repose with employees; managers need to have an understanding of the environment and goals of the organization he or she works in. Since companies are now growing into a more global organization, the need for proper communication is necessary for managers in order for the organization